Terms & Conditions

Bookings can be made by applying on our website https://golfpairs.com/ or by calling +441386291000

Once you have booked, you must complete payment and we will confirm your place in the event subject to availability.  If we have 2 applications and only 1 space remaining, the priority will be given to the person who has paid first.

Payment options include direct bank transfer, apple pay, chrome pay, paypal and credit/debit card.

If using direct bank transfer, please use your order number as payment reference.

You can send us a deposit of £25 per person per event if you select the bank transfer option to reserve your place.  Payment in full is due 8 weeks before the event.

Once you have paid, we use these funds primarily to pay the golf clubs but also to run our business in general.  

By signing up for an MGPT event, you give us permission to make these payments on your behalf, and you are aware that the service in relation to the green fees is not being provided by MGPT but directly by the golf club.

The amount you agree to pay when you book is the amount you pay.  We will not ask you to pay more if prices go up, and we will not provide any refunds or vouchers for you if prices go down.  We have no low price guarantee in place.

A cancellation charge of £10.00 per item ordered will be levied for any changes you make after your confirmation has been issued.  This is due to the amount of administration work we incur when order change, including non refundable card provider fees and additional accountancy fees relating to dealing with cancelled orders.

Golfer details and handicap changes will be free of charge and made in the live scoring system.

Since we incur costs and pay golf clubs on your behalf in advance, we need to ensure that we are protected from people cancelling once booked in.  We don't want to introduce punitive costs so the following is designed to be a balance between ensuring we are protected, and being fair to our customers.

Cancellation charges are based on the total cost paid by the booker.

Dates are taken from the first day of the event.

Cancel a booking by contacting info@golfpairs.com

Cancelling Date:

More than 90 days prior to an event starting - 100% refund minus £10.00 cancellation charge  per item ordered or 100% credit to be used 12 months after date of issue.

61-90 days before the event - 75% refund or 100% credit

31-60 Days — 50% refund or 75% credit

30-14 Days — 0% refund or 50% credit where an event is fully booked or 25% credit where not.

14 Days or Less - 0% refund or 25% credit where an event is fully booked or 0% where not.

Changes to events you have booked can be made up to 60 days before an event.

Changes can be made in your account or by contacting orders@golfpairs.com

We don’t have any flexibility once we have booked you into a golf club to “transfer” fees across from one club to another, so once we have committed on your behalf, the commitment stands.

We do offer credit in our cancellation policy which can be utilised for changing bookings.

We will contact you approximately a month before the event to start gathering golfer details.

Your details will be entered into our live scoring system which will be used for allocating tee times as well as live scoring on the day and displaying results at the end.

We will make every effort to fulfil the event as advertised.  In the unlikely event that we have to make changes to the event itinerary we reserve the right to do so at any time without notice.

However, we will as a matter of good customer service endeavour to advise you of any changes at the earliest opportunity, making any appropriate or necessary adjustments or credits should we have to make changes for reasons outside our control.

Tee Times:  When you book you are entitled to request a tee time preference.  This is a preference and not a guaranteed tee time.  We do our best to accommodate any tee time preferences but tees are drawn and may not match your request.  Please bear in mind when booking that you could be given a tee time up to 4 hours outside your requested time, and work this accordingly.  MGPT is in no way responsible for the tee time allocation.

Dress Code:  Many golf clubs and resort courses insist on the proper attire being worn.  We will provide details in our welcome pack of the dress codes at the courses we have booked. If in any doubt, please check the relevant website for the golf clubs in question.

Prizes and goodies where advertised are completely discretionary, and cash alternatives are not available.

We reserve the right to adjust the advertised prize values for low attended events - prizes are provided at our discretion.

If prizes are presented on the day, MGPT are not liable for any postage costs incurred if you choose not to wait until prize giving to receive any prize you may be awarded.

The approximate value of prizes and goodies advertised are based upon the Manufacturers Retail Price of the items as opposed to any other discounted prices available online.

If we run 2s pots at any events, prizes are distributed as vouchers.  Vouchers can be redeemed at any time - 2s vouchers do not expire.  They have no cash equivalent value.  They can be redeemed against MGPT Events and Match Play only.  Tours and Golf Breaks are out of scope.

Handicap Certificates:  Many golf clubs and courses insist on players having a handicap certificate.  You are permitted to take part in our events without a formal handicap, but each event has 2 competitions - 1 for official CONGU WHS handicaps and 1 for Golfshake Handicaps.  Both members of a pair must compete in the same competition.  You will be asked to choose which on registration.

WHS Handicap Indexes are used across our competition and our rules on this can be found HERE

Handicap Certificates: Many golf clubs and courses insist on players having a handicap certificate. You are permitted to take part in our events without a formal handicap, but each event has 2 competitions - 1 for CONGU handicaps and 1 for Golfshake Handicaps. Both members of a pair must compete in the same competition. You will be asked to choose which on registration.

When you book a tour you are doing so via our travel agent, Golfbreaks Ltd. You make an enquiry on the website https://golfpairs.com/ and a Golfbreaks agent will respond to you to take the booking within 48 hours.

Golfbreaks is the agent and you are their customer. We act as a supplier of the golf event services and will run the Golf Competition.

Any payments you will make directly to Golfbreaks Ltd. Typically a deposit payment will secure your place and payment in full is due 8 weeks prior to departure.

Cancelling Tours

Any cancellations are subject to Golfbreaks terms of business for the tour in question.

Typically deposits are non refundable if you choose to cancel, however all monies are protected and fully refundable in the event that we need to cancel a tour due to Covid or any other reason.

In the event of a tour being cancelled, Golfbreaks will contact you with all the details.

The Competition

We will use best endeavours to deliver everything in the marketing materials to the best of our ability.

However sometimes circumstances particularly in recent times mean it may not be possible to deliver every element of the Competition.

Where we can not deliver an advertised element we will provide an alternative at our discretion.

Tours are billed as hosted or non hosted.

Hosted Tours - Formal golf competition with live scoring and prizes, organized by us. We will provide a dedicated person from our team on the ground who is responsible for running the golf competition. This person will arrange informal meals and group activities for those who are interested.

This person is not your travel representative and they are not responsible for any aspect of the hotel or golf course booking. To discuss any aspect of the hotel or golf course booking you must contact either your Golfbreaks representative, or the hotel directly.

Non Hosted Tours - Golf and Hotel accommodation organized by Golfbreaks with enhanced Mizuno gift to take the place of a competition.

If we have 16 or fewer golfers booked on a tour regardless of what has been advertised, these will be Non Hosted Tours. We will let customers know when this happens.

We endeavour to ensure that all our tours are well attended, however with restrictions in place people’s plans change and it is not commercially viable for us to run a hosted tour with less than 16 customers.

Bookings can be made by applying on our website https://golfpairs.com/matchplay or by calling +441386291000

Once you have booked, you must complete payment and we will confirm your place in the Match Play series.

Payment options include direct bank transfer, apple pay, chrome pay, paypal and credit/debit card.

Once you have booked we will send a registration form, and once you have registered you will be entered into a regional draw.

You arrange your own matches and submit scores via the link provided - the winner of the matches wins a prize which is a free pair on one of our events.

Prize availability is based on availability at time of winning.  We don’t guarantee any availability at a particular event.  If you can’t make an event your prize will be valid for 12 months from winning so you have plenty of time to get something booked.

WHS Handicap Indexes are used across our competition and our rules on this can be found HERE

Match Play can be cancelled up to the competition start date for a cancellation charge of £5 per product purchased.  After the start date there is no right to refund but we may decide to refund less £5 cancellation charge.  We will not cancel a Match Play event.

We reserve the right to unilaterally adjust Match Play timings to account for any potential course closures.

Bookings can be made by applying on our website https://golfpairs.com or by calling +441386291000

Once you have booked, you must complete payment and we will confirm your place in the Match Play.

Payment options include direct bank transfer, apple pay, chrome pay, paypal and credit/debit card.

Once you have booked we will send a registration form, and once you have registered you will be entered into a regional draw.

You arrange your own matches and submit scores via the portal - the winner of four matches wins a place in a play-off round detailed below.

MGPT reserves the right to unilaterally adjust Match Play timings at any time to account for any potential course closures or delays.

MGPT reserves the right to request a replay of a match or enforce a disqualification based on sufficient evidence that a match was affected due to circumstances determining outcome was unfair. MGPT decision is final in these circumstances and cannot be contested.

MGPT reserves the right to disqualify competitors at any point of the Knock-Out stage if sufficient evidence is provided to highlight that a competitor playing handicap is proven to be false in accordance with CONGU rules. MGPTs decision is final in these circumstances and cannot be contested.

WHS Handicap Indexes are used across our competition and our rules on this can be found HERE

The Golden Ticket as referenced on golfpairs.com website is a chance for lucky losers from each Knock-Out round to win a free place at the Play-Offs referenced below.

1. MGPT will arrange a draw to determine 10 lucky losers from each of the 4 rounds of Knock-Out competition.
2. In each round 3 losing pairs and 4 losing individuals will be selected at random. After completing 4 draws in conjunction with the completion of each Knock-Out round there will be 12 Lucky loser pairs and 16 lucky loser individuals drawn to take a place in the regional play-off appropriate to their location giving 40 golfers in total.
3. The losers from the higher handicap and lower handicap brackets will be pooled together for the purposes of the Golden ticket selection.
4. Golden Ticket winners will be selected within one week of the closing date for completion of the four respective rounds and informed via the email address through which they registered.
5. The random drawings will be conducted by the Golfbreaks Administrator, an independent judging organization whose decisions are final on all matters relating to the drawings. Odds of winning a “Golden Ticket” are dependent upon the total number of entries into the Match Play competition.
6. MGPT reserves the right to carry out a redraw, should any Golden Ticket winners be unable to claim their place in the competition for any reason.

Each winning pair or single golfer will be invited to a regional Play-Off competition to compete for a place in the overall Finals Tour.

1. MGPT reserves the right to flex the number of regional play-offs in accordance with total volume of entries. You understand that there are 4 finalists places made available at each regional Play-off, (1 Pair & 2 individuals).
2. MGPT reserves the right to amend either the date or the host venue for regional Play-offs should circumstances outside of our control dictate the requirement to do so.

Each winning pair or single golfer at the Play-Off will be invited to compete at the overall grand championships to win the overall tour final.

1. You understand and accept that the Knock-Out rounds and Play-Offs are administered and managed by MGPT. The finalist experience is provided by Golfbreaks and only queries, requests or complaints regarding the finalists experience are to be directed towards Golfbreaks.
2. The finalist experience is as stated and there are no alternative itineraries or cash substitutes. The finalist experience cannot be sold or transferred in any manner.
3. By entering GBMP to which this section applies, you are indicating your full and unconditional agreements to, and acceptance of, (a) these terms and Conditions and (b) MGPT’s and the Administrator’s decisions which are final and binding. Finalists agree to be bound by these Terms and Conditions. Winning through to the finals experience is dependent upon you fulfilling all the requirements of these terms and conditions.
4. MGPT’s decision is final, and no correspondence will be entered into.
5. The winners agree to participate in Golfbreaks publicity accompanying or resulting from GBMP and finals experience. No additional compensation will be awarded for such promotional activities.
6. If the finalist experience is declined or if a finalist forfeits their place under these terms and conditions, then Golfbreaks may at their absolute discretion appoint an alternative finalist.
7. Standard Golfbreaks terms and conditions apply to the finalist’s experience group booking.
8. MGPT reserves the rights to vary these terms and conditions or cancel the finalists experience at any stage in the event of circumstances arising beyond its control.
9. Entrants must read and accept the Golfbreaks terms and conditions and privacy statement to be eligible to win the prizes.
10. By entering you will be deemed to be bound by and have accepted the terms and conditions.
11. This finalist experience offering shall be subject to English Law and the English courts will have jurisdiction over any proceedings in connection with the finalist experience.
12. Information collected by Golfbreaks at the time of contacting the finalist/s may be used by Golfbreaks and shared with third parties in relation to the administration of the finalist experience and in accordance with the Privacy policy posted at https://www.golfbreaks.com/en-gb/about/privacy-policy/
13. You understand that MGPT has our own privacy policies and that Golfbreaks do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data on the golfpairs.com website when entering GBMP.

Due to the admin fees involved there is no automatic right of refund one a customer has registered.

Should a customer wish to obtain a refund after purchasing and before the competition starts they will incur a £10 cancellation fee per order which will be deducted from the refund amount automatically. Once Match Play starts refunds will not be permitted

For circumstances which are outside of our control such as golf course unavailability through war, strikes or labour disputes, outbreak of disease, golf club bankruptcy, course closure through acts of nature, civil unrest, local acts of terrorism, or any other unforeseen event which make the event commercially impracticable, impracticable to perform, illegal, or impossible to fully perform under this Agreement as the Parties originally contracted. In such cases we may terminate this Agreement, without liability, in writing to the email you provided upon booking.

We will endeavour to work with you in this case to provide alternative arrangements or credits for future events but this is not guaranteed.

• Match Play - we will extend timescales and honour bookings in the event that golf clubs are closed.
• Regional Play-Offs - Should any of the regional play-off venues be closed for play and either notice on the closure is not sufficient to source a different venue or another venue cannot be sourced, MGPT reserves the right to revert to a random draw to determine the competitors who win through to the finalists experience.
• Finals Tour - The advertised schedule is discretionary and subject to change or amendment at short notice.

For circumstances which are outside of our control such as golf course unavailability through war, strikes or labour disputes, outbreak of disease, golf club bankruptcy, course closure through acts of nature, civil unrest, local acts of terrorism, or any other unforeseen event which make the event commercially impracticable, impracticable to perform, illegal, or impossible to fully perform under this Agreement as the Parties originally contracted. In such cases we may terminate this Agreement, without liability, in writing to the email you provided upon booking.

We will endeavour to work with you in this case to provide alternative arrangements or credits for future events but this is not guaranteed.

Match Play - we will extend timescales and honour bookings in the event that golf clubs are closed.

Tours - we operate through Golfbreaks and will be subject to their booking terms.
In the event that a golf course is deemed by the golf club unplayable on the day, we will endeavour to provide full credit to all competitors to return on the rearranged date provided such rearrangement is permitted by the golf club in question. If competitors cannot make the rearranged date, we will ensure that every competitor receives a voucher to play the course on a more suitable date.