These terms and conditions are a contract between Amateur Golf Tour Limited , a company registered in England & Wales Registered Company Number 08713147 branded as golfpairs.com and hereafter known as AGT, We or Us. and You, the Booker.

Overall

These Terms and Conditions sit alongside our Privacy Policy which you can find HERE

These terms relate to various categories of bookings and should be read carefully as they form the basis of our contract with You.

These terms may be amended from time to time - any amendments will appear in this document and will be applied to your booking.  Bookers will be advised of any material changes to these terms and conditions which are implemented between booking and the performance of the services or delivery of goods.  Non material changes will be made at our discretion.

Events - refer to events created and run by AGT where you pay AGT to play golf on a specific date at a fixed venue which we book on your behalf for that purpose

Special Events - refer to Events which are created and run by AGT or selected partners.  Where the Events are run by our selected partners, You will contract with that partner directly for your booking, and make your payments to that partner.  Typically Special events involve more than golf - such as hotels and/or food.

Where AGT books more than one element of an event, your booking is aligned with the Package Travel Regulations 1992.

Match Play - refers to the Match Play series where we run seasonal competitions and pair you up against other golfers where you arrange the dates yourselves. We provide the structure and prizes and you arrange the golf yourself.

Merchandise - where we sell you goods including golf merchandise typically from our key sponsors.

Golf Pairs Club Membership - where you pay a monthly or annual membership fee in return for certain enhanced services.

•  Events

Event brands include Golf Pairs Tour (GPT), Golf Singles Tour (GST), Golf Pairs Scrambles, Golf Pairs Match Play, GP Global Challenge Series, and other event brands which will be added from time to time.

These terms and conditions apply to all brands, except where it’s clearly stated otherwise.

All bookings and prices apply per person.

Bookings can be made by applying on our website https://golfpairs.com/ or by calling +441386291000

Once you have booked, you must complete payment and we will confirm your place in the event subject to availability.  If we have 2 applications and only 1 space remaining, the priority will be given to the person who has paid first.

Payment options include direct bank transfer, apple pay, chrome pay, paypal and credit/debit card.

If using direct bank transfer, please use your order number as payment reference.

You can send us a deposit to book into an event,  if you select the bank transfer option to reserve your place.  Payment in full is due 2 months before single day events, 3 months before multi day events, and varies for overseas eventst.  Deposits are variable, and non refundable.

We will issue 2 x payment reminders via email before the event.  If your balance remains outstanding 1 week following the balance due date, your booking will be cancelled and deposit retained.

Once you have paid, we use these funds primarily to pay the golf clubs but also to run our business in general.  

By signing up for an AGT event, you give us permission to make these payments on your behalf, and you are aware that the service in relation to the green fees is not being provided by AGT but directly by the golf club.

The amount you agree to pay when you book is the amount you pay.  We will not ask you to pay more if prices go up, and we will not provide any refunds or vouchers for you if prices go down.  We have no low price guarantee in place.

A fee of £10.00 per item ordered will be levied for any changes you make after your confirmation has been issued.  This is due to the amount of administration work we incur when order change, including non refundable card provider fees and additional accountancy fees relating to dealing with cancelled orders.  We may choose to waive these fees at our discretion depending on circumstances.

Cancellation Policy

Since we incur costs and pay golf clubs on your behalf in advance, we need to ensure that we are protected from people cancelling once booked in.  We don't want to introduce punitive costs so the following is designed to be a balance between ensuring we are protected, and being fair to our customers.

Cancellation charges are based on the total cost paid by the booker.

Dates are taken from the first day of the event.

Cancel or change a booking by contacting orders@golfpairs.com

Credits are discretionary, and where agreed, will be issued in the form of a voucher which can be redeemed for up to 12 months after the issue date.

Vouchers must be used at the time of booking and cannot be deducted once a booking has been made.

Deposits are all non refundable.

Deposit Amount - the cost of the deposit listed on each event - which varies with each event.  The Deposit Amount is the minimum amount we will charge for cancellations where a customer has paid more than the deposit amount.

Cancelling Date:

More than 90 days prior to an event starting - 100% Refund minus the Deposit Amount per person per event cancellation fee - or 100% Credit.  Where deposits have been made, these are non refundable.

61-90 days before the event - 75% refund or the Deposit Amount, if higher.  Where deposits have been made these are non refundable.  We may decide to issue up to 100% credit under certain circumstances.

31-60 Days - 50% refund  or the Deposit Amount, if higher.  Where deposits have been made these are non refundable.  We may decide to issue up to 75% credit under certain circumstances.

30-14 Days - 0% refund.  Where deposits have been made these are non refundable.  We may decide to issue up to 25% credit under certain circumstances.

14 Days or Less - 0% refund or credit.  Where deposits have been made these are non refundable.

Changing a Booking

Changes to events you have booked can be made up to 60 days before an event by contacting orders@golfpairs.com, subject to standard cancellation terms above.

Each booking we make with a golf club is separate from the next golf club booking.  We do not have a facility for you to change from one event to the next since any green fees we pay to one club, can’t simply be moved to the next club.  Any changes we make are subject to the same cancellation terms as above.

We do offer credit in our cancellation policy which can be utilised for changing bookings.

Where deposits have been made these are non refundable.

Preparing for the Event

When you book, you should endeavour to register on our Golf Genius platform as soon as possible.  The registration link is issued when you book by email.  If you have not been sent this link, please email events@golfpairs.com.

Your details will be entered into our live scoring system which will be used for displaying tee times as well as live scoring on the day and displaying results at the end.

We will make every effort to fulfil the event as advertised.  In the unlikely event that we have to make changes to the event itinerary we reserve the right to do so at any time without notice.  We will as a matter of courtesy advise you of any changes with as much notice as possible.

Tee Times:  When you book a space at an event, you are requesting a specific tee time.  This tee time is reserved for You, and no-one will be permitted to book this tee time.  However, tee times are not confirmed fully until the tee sheet is released 2 weeks prior to the event.  We reserve the right to change the tee times you have reserved without notice for operational reasons.  A change of tee time is not a material change.  We use best endeavours not to change your tee time, and in the event that we have to change your tee time for operational reasons more than 30 minutes, we will contact you to discuss options.  If we have to change your tee time by more than one hour, we will offer you the right to withdraw from the event and receive a full refund.  We do not wish to change tee times, but occasionally our less than perfect system has been known to allocate 6 people to a tee slot.  When this occurs we do our best to resolve the issue - but in the event this happens, the first to book will receive priority.

If you wish to change the tee time you selected on booking, there is a £10 admin fee per order, plus any additional fees if the new tee time is higher in price than the tee time booked.  There is not a reduction if the tee time costs less, since tee times change in price regularly.

Dress Code:  Many golf clubs and resort courses insist on the proper attire being worn.  For example, collared shirts, tailored trousers/shorts for men, white socks, and some even require knee length socks with shorts.  Should the golf club make us aware of any specific dress code items, we will provide details in our welcome email of the dress codes at the courses we have booked, however it’s Your responsibility to check the golf club’s website in advance and ensure you are dressed appropriately in accordance with their rules.

At the Event

Please take note of the emails sent out in advance of the events and ensure that info@golfpairs.com, orders@golfpairs.com and events@golfpairs.com are marked as safe senders with your email providers.  Please do NOT unsubscribe if you are actively participating in our events, since we use email as our primary means of communication with customers.

Registration typically takes place an hour before your tee time.  Please note that tee times may change at short notice for  operational reasons.  You may be asked on the day to play at a different time, please be prepared on registration to be asked to play at a different time from advertised.  The reason for this is mostly due to customers not showing who have booked without informing us.  Our team requests everyone to be ready to play an hour before their tee time, so that they can move into those tee slots at short notice.  We do not want anyone pair in GPT events to play alone.

GPT Only:  To be eligible to win WHS prizes, you must hold a valid WHS handicap and have played a minimum of 6 formal competition rounds in the preceding 12 months from the date of the event.  A formal competition round is different from a casual round, specifically a competition which is administered by a formally approved body such as a golf club, with results submitted directly by the approved body directly to WHS on your behalf.  If you have not played 6 competition rounds you can still take part but you are not eligible to win the placed prizes.  You can still win on course prizes such as Hole in One or Nearest the Pin.  All customers are eligible to win gross prizes and to take their place on the gross leaderboards.

If we run 2s pots at any events or issue any voucher prizes, prizes are distributed as vouchers which can be redeemed against any Event or Match Play competition including GPT, GST or Scrambles.  Special / Signature / Overseas events are exempt from voucher redemption.  Vouchers can be redeemed at any time - 2s vouchers do not expire.  Prize vouchers typically expire one year after they are won.  They have no cash equivalent value.  They cannot be redeemed against Signature / Special /Overseas Events.

 Vouchers must be redeemed at the time of making a booking, they cannot be added to bookings once the booking has been made.

Handicap Certificates:  Many golf clubs and courses insist on players having a handicap certificate.  

GPT:  You are permitted to take part in our events without a formal handicap, but each event has 2 competitions - 1 for official CONGU WHS handicaps and 1 for Golfshake Handicaps.  Both members of a pair must compete in the same competition.  You will be asked to choose which on registration.

GST Only:  All competitors must hold WHS Handicap index to take part in our singles competitions.  There is no eligibility requirement since we are seeking to provide a service to customers who may struggle to play sufficient competition rounds.

WHS Handicap Indexes are used across all events,  and our rules on this can be found HERE

Hole in One prizes as all our prizes are discretionary.  We will do our best to ensure that prizes advertised are met but actual prizes given may differ from advertised prizes, completely at our own discretion.

Images and Videos.  We reserve the right across all events to take and use photographs and videos for sales and  marketing purposes which will be posted on any website which we control, and on social media.  You agree to this by agreeing to these terms and conditions.  We hold the copyright in these photographs and videos and have appropriate consent of the golf clubs to take photos and videos on our event days.  If you would like us to remove an image or video for any reason please contact us orders@golfpairs.com.

We do everything under our control to ensure that the golf course is presented in a tournament standard.  Issues with the golf course can be addressed to the golf club directly.

If a course has to be modified or changed due for any reason in the run up to an event this is no reason for cancellation or postponement, we do our best to ensure work takes place outside our event but where a course is doing work, we take no responsibility for this work, and our event will proceed as planned.

After the Event

At the conclusion of an event day, we typically take 2-3 days to check all handicap requirements are met, before emailing out prizes and vouchers to all winners.

Please be prepared to provide evidence that you have met the requirements of the competition in question, since we do have WHS access in England, Scotland and Wales, but we do not have full views like a golf club does, we need to manually check your handicap record, which we do after the event.

Prizes and goodies where advertised are completely discretionary, and cash alternatives are not available.

We reserve the right to adjust the advertised prizes and prize values particularly for low attended events or for any reason - prizes are provided at our discretion, and the prize value is based on a fully booked event.  Any goodies advertised are discretionary and subject to availability since we do not provide these goodies ourselves.  Alternatives may be provided if advertised goodies are not available.

Vouchers which we are awarded are completely discretionary and subject to use restrictions as we deem appropriate at the time.  Their use can be amended at any time, and we can amend the expiry dates as and when we choose.

Prizes will be emailed or posted out in the days following the event.

Where prizes are coming from our suppliers, we are entirely reliant on them to fulfil delivery.  If a prize is unduly delayed, alternative prizes may be offered.  If a prize winner rejects the alternative, they will have to wait for delivery.

The approximate value of prizes and goodies advertised are based upon the Manufacturers Retail Price of the items as opposed to any other discounted prices available online.

Results will be submitted to WHS directly by Us through our software provider Golf Genius, which may affect your WHS handicap index.

GST Only:  Prizes will be awarded for different brackets depending on the players handicap index on the day of the event.  Brackets advertised and prizes awarded are at our discretion and may be changed depending on participation levels on the day in question.  Broadly speaking, we need 40 golfers for a complete division.  This is mostly due to prize fund availability - the fewer golfers booking the less money is available in the prize fund for distribution.  0-39 golfers 1 division.  40-79 golfers 2 divisions.  80-119 golfers 3 divisions.  120 plus golfers 4 divisions.  These numbers are a guide, and we reserve the right to amend and adjust at any time.

GPT Only - Order of Merit (OOM).  At events you can win prizes but also your score is added to an Order of Merit is you have signed up as a Golf Pairs Club member.  Various leaderboards are in place to give members a number of chances to qualify for our finals day.

• Special Events

Booking Special Events - AGT Direct

We may book golf only tours, where you are responsible for booking your own travel and accommodation, and we may include travel (flights excluded) and/or accommodation or other additional elements such as food or entertainment.

You will pay AGT the advertised fee for anything advertised on the product page only.  If an element is not advertised on the product page it is not part of the package.

Anything you book as a package, is subject to the Package Travel Regulations 1992.

We may change or amend the itinerary at any time without notice.  We will endeavour to advise you of any changes as soon as practicable.

Prizes advertised are discretionary and the value advertised is based on a full field.  Should actual attendees present be lower, then prizes will be adjusted accordingly.

Special Events may be hosted or non hosted.  The presence of a host is subject to the number of golfers booked, and does not materially affect the tour in any way and no changes or refunds will be made if hosts are not present.

The golf competition as advertised is discretionary.  Should the numbers competing be lower than the number which we believe is reasonable to run a competition, then the competition will be cancelled.  You will be offered a discretionary rebate based on the value of the competition.  The golf booking will remain in place, just without a competition.  Cancellation of the competition is not a reason for us to cancel the golf booking and you will be sent tee times remotely.

Where you pay for a Special Event which is booked via our travel agent partners we may either transfer any payments directly to those partners, who will hold the funds in a secure trust account on your behalf, until payment is made to the suppliers of the services, or we may ask you to pay the partner directly.  This ensures that our Special Event bookings are made in a secure manner where we operate via a travel agency.  AGT in these cases is purely transferring your funds to a partner travel agent, who is the contracting entity.

Cancelling Special Events - AGT Direct

Should any Special Event be cancelled by Us, we will provide a full refund of any payment.

Cancellation for any other reason is subject to our standard cancellation terms for Special Events below.

For special events, when you pay us a deposit, we pay the supplier, and the deposit payment is non refundable.

Cancellation charges are based on the total cost paid by the booker.

Dates are taken from the first day of the event.

Cancel or change a booking by contacting orders@golfpairs.com

Deposit Payments are Non Refundable unless We cancel the Event in question.

Any extras requested must be paid up front, and are non refundable.

Some special events are subject to more strict cancellation terms - we will notify you of these terms by email clearly before booking.

Cancelling Date:

More than 61 days prior to an Event starting - Cancellation charge equal to deposit amount.

60 Days Prior to the Event Starting - 100% Cancellation Charge - payment is due in full and is non refundable

Booking Special Events - Third Parties

When you book a special event, you may be doing so through a third party such as a travel agent.

The third party will book the elements of the members' event, and you are their customer.  We act as a supplier of the golf event services and will run the Golf Competition.

Any payments you will make directly to the third party - and there will be a contract between you and that third party for the event.

We may request a deposit payment which you will make directly to Us.  Where you pay us the deposit, we will pay the deposit payment to the Third Party on your behalf.  The balance of the payment for the Special Event will be made to the Third Party.

We will make it clear on the product page when we are transferring your deposit to a third party.  Deposits in any event are non refundable once paid.

Cancelling Special Events - Third Parties

Any cancellations are subject to the Third Parties Terms of Business.

Typically deposits are non refundable if you choose to cancel but in the event of a cancellation the third party will contact you as their customer.

The Competition

We will use best endeavours to deliver everything in the marketing materials to the best of our ability.  

However sometimes circumstances mean it may not be possible to deliver every element of the Competition.

Where we can not deliver an advertised element we will provide an alternative at our discretion.

Special Events are billed as hosted or non hosted.  

Hosted - Formal golf competition with live scoring and prizes, organized by us. We will provide a dedicated person from our team on the ground who is responsible for running the golf competition.  This person will arrange informal meals and group activities for those who are interested.  If numbers booked do not meet our minimum requirements (typically 16 golfers) then we reserve the right to change a tour from Hosted to Non Hosted.

Non Hosted - Golf and Hotel accommodation organized by Third Parties.    Should a tour be non hosted, we will still provide all the details and information as required for the trip to go ahead smoothly without issue.

Special Events may be hosted or non hosted.  The presence of a host is subject to the number of golfers booked, and does not materially affect the trip in any way and no changes or refunds will be made if hosts are not present, even if hosts are advertised.

The golf competition as advertised is discretionary.  Should the numbers competing be lower than the number which we believe is reasonable to run a competition, then the competition will be cancelled.  You may be offered a discretionary credit to use on Our other competitions based on the value of the competition.  The golf booking will remain in place, just without a competition.  Cancellation of the competition is not a reason for us to cancel the golf booking and you will be sent tee times remotely.

• Match Play

Booking Match Play

Bookings can be made by applying on our website https://golfpairs.com/matchplay or by calling +441386291000

Once you have booked, you must complete payment and we will confirm your place in the Match Play series.

Payment options include direct bank transfer, apple pay, chrome pay, paypal and credit/debit card.

Once you have booked we will send a registration form, and once you have registered you will be entered into a regional draw.

You arrange your own matches and submit scores via the link provided - the winner of the matches wins a prize which is a free pair on one of our single day UK events.

Prizes

The prize for our  match play is a free pair at any of our UK single day events with capacity up to a total RRP of £300 £400 or £500 depending on entry conditions for the event in question.

This must be redeemed and used within 1 year of the award date and can’t be extended.

Once you have booked your prize, changes are permitted up to 2 months before the date of the event, and may be rebooked subject to the 1 year limit above.  2 months prior to the event, no changes or alternatives can be booked.  The winner can transfer their place should they wish in these circumstances.

Prize availability is based on availability at time of winning.  We don’t guarantee any availability at a particular event.  If you can’t make an event your prize will be valid for 12 months from winning so you have plenty of time to get something booked.

There are no guarantees that we will run a particular event in a particular year.

WHS Handicap Indexes are used across our competitions and our rules on this can be found HERE

Cancelling Match Play

Match Play can be cancelled up to the competition start date for a cancellation charge of £10.

After the start date there is no right to refund under any circumstances.

We will not cancel a Match Play event.

We reserve the right to unilaterally adjust Match Play timings to account for any potential course closures for any reason such as covid.  Change of dates does not give any customer a right to cancel and receive any refund.

• Golf Pairs Club Membership

Golf Pairs Club Membership operates as a Paid Subscription - the benefits of joining are on the website.

We may modify or otherwise amend our Paid Subscription model and/or offerings at any time in accordance with these Terms, including third party products and services which may be added.  This is known here as the Service.

The contents of the Paid Subscription are listed on our website under Golf Pairs Club Membership.

If you have signed up for a Paid Subscription, you will be charged for the Service on a recurring basis until you cancel - payment dates depend on your sign up date and the options.  Payment for membership cannot be made with vouchers.

By signing up to a Paid Subscription you acknowledge that your subscription will result in a recurring payment by you indefinitely until you cancel the subscription, and you accept all responsibility for the recurring charges before cancellation by you.  As soon as you sign up, we will provide the Service.  As soon as your subscription ends we will stop providing the services.  This includes any finals day qualification.

Cooling Off Period

You have the right to cancel your Paid Subscription  within 14 days without giving any reason - which is known as a Cooling Off Period.

To exercise the right to cancel after payment has been made, you must inform us of your decision to cancel the Service n writing, either by email or post.  You can choose not to subscribe at any time before this by making the appropriate selection on our website.  Once you have made this communication by email or letter, we will action your request.

If you cancel the Service within the Cooling off Period, we will refund you your payments made, however if any admin fees have been waived as part of the Paid Subscription offer during the Cooling Off Period, these will be deducted from your refund.

We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to cancel the Service, using the same means of payment as you used originally.

Ending your Subscription

If you wish to cancel your Paid Subscription, you must cancel at least 24 hours before your next payment is due to be collected in order to avoid being charged for that following subscription period.  You can cancel on our website or by contacting us via email to  orders@golfpairs.com or in writing to our address in the Contact Us section of our website.

If you choose to cancel your membership before the finals day, your entry to the finals day will be revoked.  Finals day entrants must be subscribed members at the time of qualification and on the date of the finals day.

• Merchandise

We are authorised resellers of merchandise from certain manufacturers.

We may sell as agents of those manufacturers goods from our website https://golfpairs.com

Buying Goods

Goods can be purchased on our website https://golfpairs.com/ or by calling +441386291000

Payment options include direct bank transfer, apple pay, chrome pay, paypal and credit/debit card.

When you place an order you will be contacted by orders@golfpairs.com to confirm stock and delivery options.

We do not manufacture any goods, we place orders with manufacturers once you have placed an order with us.  Please note that we are governed by availability of manufacturer's supply and in certain circumstances there can be delays to deliveries which are completely outside our control.  We will do our best to advise you in advance of these delays.

Any changes you make will be advised in advance.

To cancel an order once placed may be possible, however please contact orders@golfpairs.com

Due to the nature of custom fit clubs, cancellation is not possible once clubs have started to be built.  Contact us as soon as possible in case we can stop the order before it’s placed, but we enter a binding agreement with the supplier once you have paid, which cannot be reversed.

Any delivery charges will be outlined to you when making the purchase.

We deliver to the address you specify when placing the order.  Any changes to this can be made but once we have placed the order with the supplier, changes are not possible.

If the delivery is returned to the supplier by the courier and you would like redelivery, an additional charge will be levied to you.

When you receive an item which appears to be damaged, please ensure you sign for the parcel as damaged with the courier.

Any shortages, damages or incorrect items delivered must be reported within 48 hours of the parcel being received, so we can raise the issues correspondingly with the supplier.  Please retain any incorrect or damaged items in their original packaging and exactly as sold.  Photographic evidence is useful in this situation so we can advise the original supplier.

If you request that a courier company leaves items in a safe place, this is done entirely at your own risk.  We can’t take any liability for goods which are not accepted by you or anything which happens to goods after our delivery company delivers them to your address.

We do not hold stock and therefore we do not accept any returns.  If you are not happy with any goods you have been delivered, please contact us on orders@golfpairs.com so we can get the issue settled by putting you in contact with the supplier.

Please retain ALL original packaging if you have any goods which are causing you any issues.

In order to receive a refund, you must have complied with all the requirements of the supplier in question, but our usual recourse is for the supplier to deliver non defective goods as replacement.

General

Circumstances outside our Control

For circumstances which are outside of our control such as golf course unavailability through war, strikes or labour disputes, outbreak of disease, golf club bankruptcy, course closure through acts of nature, civil unrest, local acts of terrorism, or any other unforeseen event which make the event commercially impracticable, impracticable to perform, illegal, or impossible to fully perform under this Agreement as the Parties originally contracted.  In such cases we  may terminate this Agreement, without liability, in writing to the email you provided upon booking.

Events

We will endeavour to work with you in the case of cancellation due to circumstances outside our control to provide alternative arrangements or credits for future events but this is not guaranteed.

We are not responsible for any course closure, and you have no right of refund or repeat attendance in the event that a course is closed for any reason outside of our control such as bad weather.

These circumstances are not ideal for anyone but we do not get automatically compensated by the golf clubs and such occurrences are simply unfortunate for all parties.

As a business we have incurred all our costs in advance of the day.

As a matter of courtesy, we will work with the golf club to try to obtain vouchers for competitors to return on a convenient date to replay the course.

If a single day event does not have a full field completing the event, the event will be declared void.

If a multi day event does not have a full field completing the event, the single day will be used to determine the overall winner.

Match Play

We will extend timescales and honour bookings in the event that golf clubs are closed en masse for any period of time, such as pandemic causing areas of lock down.

Buggies

Buggies are permitted under our competition rules for those who need them for medical reason.  However this does not mean that buggies are permitted at all golf clubs.  We have no involvement with golf buggies, we don’t influence the golf clubs, and we don’t decide on a given day whether golf buggies should be permitted.  Customers should check with the golf club in question whether buggies are permitted on the day of the event, before booking, and we recommend booking buggies in advance.  Not having a buggy available is not a reason for canceling an event outside our usual cancellation rules.

Communications

Amateur Golf Tour Limited may contact customers who are playing in our events from time to time with offers and deals which are relevant.

We hold your personal information in the following systems which are used for the purposes of marketing or running golf events.  We do not share your details with anyone except those who are listed below.

We only retain the details which you provide either by signing up to our email list or joining and registering for an event or playing in match play.  You can unsubscribe from our mailing list at any time.

• Klaviyo

• Shopify

• Golf Genius (Events Only)

• Google Documents

• Competition Golf (Match Play only)

Privacy is dealt with in our Privacy Policy HERE

Complaints

Any formal complaints can be addressed via email to orders@golfpairs.com FAO The Complaints Officer with as many details as possible related to your complaint such as email correspondence and screen shots where possible.

The company Complaints Officer (senior staff member) will review and respond to any complaints within 90 working days.  This does not affect your statutory rights.

Vouchers

Vouchers, whether they are discount codes, credits or gift vouchers,  must be redeemed at the time of booking.  This must be done on our website.  A voucher cannot be redeemed retrospectively or used as credit after a booking has been made.Vouchers can only be used once and in their entirety any remaining balance will be lost  If you need any help with vouchers please contact the office at bookings@golfpairs.com BEFORE you make your booking, and we will help you out.  If your booking has been made, you cannot add a voucher to this booking - the system and accounts do not allow it, so please keep the voucher for your next booking.